FAQs Archive - Page 2 of 3

Q: Can Cinch Storage help with removals and van hire ?

Yes, we have great relationships with local van hire and removal companies and can provide recommendations. Please speak to our a member of our team on 08000 855 732 for further information.

Q: How do I value my Goods ?

On a new for old basis. You must consider the current new replacement value of all contents when being stored, not the price you paid when your purchased each item.

Q: How much does it cost to insure my contents ?

This will depend on the value of your goods. Our average customer takes out £5,000 worth of insurance cover at a cost of £6.50 per week. Please speak to a store team member who can help you find the best contents insurance coverage for your goods.

Q: Do I need to insure my contents whilst in store ?

You are able to use your own insurance if you have it, but most household insurance doesn’t cover goods in Self Storage. You are able to insure with your contents under our policy.

Q: How to access my Storage Room out of hours ?

We offer convenient access hours at all our stores, check with your local store for their specific hours. You will be issued a pin code to access the facility once your rental agreement and first invoice has been paid. Your storage room will need to be locked with a padlock. These are available at the Cinch Box Shop.

Q: Who has access to my Storage Room ?

Only you or other authorised persons you have notified us of. You are responsible for giving them your access codes and padlock key / combination number.