Lily Hong is the founder of Lily’s Luxuries, a company which provides households with luxury bath brands and exotic eastern products. Cinch Self Storage Chippenham have been able to aid their business with our storage and offices. Read Lily’s full story below.

Founded in 2020, Lily’s Luxuries supplies wholesale to small- and medium-sized businesses, and they are now expanding into the retail sector. Specialising in luxury brands, Lily takes great pride in their offering of such high-quality products at an affordable price.

Cinch Self Storage Chippenham came into the picture after the pandemic hit the UK and Lily found herself in need of a new storage facility. Having used a warehouse previously, Lily knew exactly what she needed and exactly what she did not want.

Here is how we became her new self storage facility.

Flexible agreements

Upon finding our Chippenham store, Lily quickly realised that it was very close to her. This led to her coming into the store and chatting with the team.

Quickly she found out about the flexibility which we offer with our rental agreements. When she had looked at other facilities, she found that a lot of them wanted her to make long term commitments.

“We looked at other places, but some just couldn’t find the right space for us and some wanted us to make a commitment for years.”

With us, you will always have the flexibility to increase or decrease the storage capacity you rent.

Amazing team 

Like many of our customers, Lily has found our team members to be a big part of why she is so happy with her experience at Cinch Self Storage. 

“They are so lovely. Andrew, Josh and Chris are all so lovely and helpful. I am so happy to come here everyday.”

Our teams across all our stores make a great deal of effort to not only be experts in self storage but also to provide a friendly and welcoming environment for everyone who enters our stores. You can see this for yourself in our 5* reviews. 

Storage and office in one 

When Lily moved to our Chippenham store, she found everything she needed all in one place. 

Enough space to store all of her stock and an office space in which to deal with all the administrative side of her business.

“We moved in straight away and ever since we have liked it and we’re doing great with everything. It’s perfect for us.”

Lily has found that Cinch Self Storage Chippenham is the perfect fit for her and her business.